NGO Education Survey

Introduction to the Fribourg Management Model for NPO, group man

analysis and reporting, strategic and operative planning, mission statement and policy, organization: overall and business structures, decision-making and conflict management, quality management: process management, project and change management, organizational structure and process organization, adaptation, change and innovation processes and methods, marketing concept and planning for NPO, public relations, lobbying, human resource management: basics, personnel management, honorary staff, volunteers, finance, accounting, operating figures,