NGO Education Survey

Assessing Social Impact (3295)

Social-work providers need to know which programs work best for various user groups. They need tools and skills to assess the impact of their efforts. That’s what you’ll get in this two-day module. You learn how to evaluate programs based on the evidence, including cost-benefit and cost-effectiveness analyses, social-impact analysis and other procedures developed for human service managers. You’ll learn to collect and apply the data that contemporary funders and granting foundations want, and how to develop sustainable evidence-based programming.

Building a Successful Non-Profit Organization (3118)

In this 12-week follow-up to 3117 Non-Profit Leadership, Strategy & Change, you'll learn how to align organizational and human capital development systems and how to develop resource management plans to address the needs of your non-profit. Learn how to use brand management and marketing strategy to build compelling cases for support to secure and sustain resources to deliver on your organization's mission. Apply change leadership principles and identify, assess and manage operational risk to navigate system and organizational change.

Enhancing Non-Profit Impact (3119)

This 12-week course takes you through program planning, design, implementation and evaluation. You'll learn to align resources with strategy and develop collaborations, partnerships and mergers that create a collective impact. Learn the power of strategies built on advocacy, the core concepts of successful partnership governance and ways to mitigate potential risks and pitfalls. You'll use the right metrics to assess progress and organizational performance.

Human Services Financial Management and Leadership (3293)

Human services leaders need to understand, manage and advance their organization’s financial resources. In this two-day workshop, you’ll learn the full range of funding sources available, including government, nonprofits and social enterprises. You’ll study financial reporting, including financial reports, budgets, audited statements and other critical data. You’ll learn about government procurement, social-impact bonds, social-investment funds and pay-for-performance contracts. You’ll emerge with a foundation of knowledge and skill that could help you launch or sustain programs in your human services organization.

Mobilizing Leadership Capacity in the Human Services (3292)

Human-service organizations need strong leaders to provide the best outcomes for their user groups. If that sounds like you – if you want to start or strengthen your leadership role – this two-day module is for you. You’ll learn how to engage successfully with government and for-profit actors to improve the social impact of your existing services. You’ll learn about key leadership characteristics and qualities, how to influence the culture of an organization and how to develop successful partnerships across multiple sectors.

Non-Profit Leadership, Strategy & Change (3117)

If you want to be more effective as a manager or leader in the non-profit sector, this 12-week course will teach you how to engage, inspire and influence staff, volunteer boards and key stakeholders to achieve strategic results. You'll get an overview of the key trends that are influencing the Canadian non-profit sector and how to develop strategy and influence systems from within the organizational hierarchy. You'll identify your own leadership style and learn components of governance, strategic innovation and implementation planning.

Surviving and Thriving in Organizational Change (3296)

Human service organizations can never stop changing. They must continuously evolve and adapt to meet new environmental demands and user needs. If you’re a change agent in such an organization, this two day module focuses on the knowledge and skills senior managers and practitioners need to engage key stakeholder groups. You’ll learn how to improve outcomes for user groups and support change by developing your own vision, values and skills. You’ll study models of organizational change and ethical issues involved.

The Fundamentals of Human Resource Management in Human Service Organizations (3294)

Good managers need to maximize employee performance to achieve their organization’s strategic objectives. In this two-day workshop, you’ll acquire tools and skills you need to get the most out of individual employees and teams. You’ll learn which policies and procedures work, and how to engage your workforce to get the buy-in you need. You’ll learn how to keep your teams focused on improving and adapting. You’ll explore better hiring practices, effective human-resource management techniques and ways to handle interpersonal dynamics.