NGO Education Survey

Civil Society and Public Policy

This course looks at society as a system and focuses on the contributions of contemporary social theory to the understanding of social processes. Analytical perspectives: civil society, state, market. The institutional framework of modern civil societies: citizenship, rights and constitutionalism. The actors of civil society: associations, public and social movements. The concept of public policies. The analysis of public policies. The role of civil society organizations in the cycle of public policies.

Design, Implementation and Evaluation of Social Programs

The process of formulating social interventions. Participatory approaches in social planning. Logical framework as a tool for formulating and evaluating social interventions. Analysis of social problems and needs assessment. Program hypotheses and selection of intervention strategies. Evaluation of social interventions. Design of program components, execution mechanisms and monitoring. The organization of the operational structure for the execution of social programs. Planning of the start-up and execution. Elaboration of process, results and impact indicators. The project document. Post evaluation of the program or project. Implementation issues.

Fundraising Principles

Historical evolution of fundraising in social organizations. Economic sustainability. The cycle of fundraising and the annual campaign. Techniques and channels in the collection of funds: personal solicitation, direct marketing and telemarketing, massive campaigns, Internet and new technologies. Special events: advantages and disadvantages, types of events. Large individual donors. Companies as donors. Obtaining institutional and international funds. The organization of fundraising: roles and responsibilities. Planning the fundraising. Accountability in fund management. Alternative models of financing in social organizations.

Government and Strategic Direction of Social Organizations

Government and management of non-profit organizations. Generic strategies in social organizations: competitive and collaborative strategies. Models of growth, expansion and scale in social organizations. The process of strategic planning in social organizations. Responsibilities and roles in governing bodies. Structure and processes of government in entities of the Third Sector. Organization of the work of government bodies. Processes of selection, transition, development and evaluation of the work of government bodies. Ethical challenges and accountability in the governance of social organizations. Key factors for strategic change in non-profit entities.

Human Resource Management and Volunteer Development

The management of human resources in organizational functioning and development. Core activities in the management of human resources. Management by competences. Recruitment and selection. Retention of staff, motivation and satisfaction. Job training and training of volunteers. Evaluation, promotion and development of human resources. Key aspects of volunteer management. Management and conduction of work teams. Transversal capacities: communication, conflict resolution and agreements. Conduct and supervision of human resources in social organizations. Administrative processes of human resources management.

Management Accounting and Budgetary Control

Basic accounting criteria. The accounting theory and the statement of financial position. Statement of resources, expenses and cash flow. Accounting records. Administrative systems and subsystems in social organizations. Analysis of financial statements in non-profit organizations. Principles of managerial accounting. The various types of budgets. Budget Control. Analysis of financial economic reports. Accounting and financial indicators in non-profit organizations. Reports of accountability in entities for social purposes.

Marketing for Social Organizations

Key marketing concepts: customer orientation, identification of "markets". The role of marketing in the process of managing organizations and social programs. Market research. The development of brands in the social sector. The marketing plan and its formulation in social organizations. The application of marketing variables in the social sector (product, price, location, distribution). Communication in the management of institutional marketing and programs: identification of audiences, definition of the message, creation of the image. Communication tools and instruments in social sector marketing.

Organization and Structure of Social Entities

Key processes in the functioning of organizations. Purpose of institutional design. Specific features of social organizations and design requirements. Formal and informal structure of the organization. Types of organizational structures. Definition of organizational units and positions. Construction of organizational charts. Organizational design for projects. The process of redesigning organizations. Basic concepts of process design and services. Analysis of organizational process folders. The concept of quality and organizational performance. Approaches to organizational improvement.

Seminar on Legal and Tax Aspects of Non-Profit Entities

Legal and tax framework of non-profit entities. Different legal forms. Responsibilities of managers. Labor contingencies, occupational accidents. Bankruptcies and calls. Action courses to minimize risks. Existing taxes. National and provincial level. Objects and / or taxable subjects. Resources and / or income taxed and not taxed. Exemptions and loss of exemption.

Seminar on Social Policy Analysis

Critical review of the field of social policies. Characteristics of social policies. Historical evolution in Argentina. Debates on the role of social policies. Current socio-economic scenarios, open economies and globalization. Democracy. Implementation of social policies. Construction of comprehensive social management systems. Challenges and critical aspects of implementation.

Third Sector, Social Economy and Capital Stock in Argentina

What is the non-profit sector? How does one define the Third Sector? This course will explore the third Sector and civil society along with theories that explain the emergence and development of the Third Sector: Challenges of social organizations in a context of social fragmentation and conflict. Social Movements and Civil Society, the local and the global. Public-Private, debates on the provision of welfare, the role of the Third Sector. State and Civil Society Organizations. Incidence, participation and associated management. The social aspects of development: Social Capital. Social Economy and Third Sector. Social enterprises and other forms of association. The role of the company in society. The third sector and the companies: Modalities of connection. Corporate social investment in Argentina.