Browser Check
Statistics have shown that the browser is the most common area for user problems. In order to detect your browser's ability to support Blackboard, use the following utility checker to determine if there are any potential conflicts. Failure in one or more of these tests may affect Blackboard's ability to function properly. If you pass all checks listed below, you should be able to use the main features of Blackboard.
Please note: If your browser ask you to "Run" Java or enable pop ups accept and allow all prompts.
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Browser Check |
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For a list of supported Browsers, please refer to the
Bb Supported Browser page.
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JavaScript Check |
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If this check fails, please refer to our
Browser Quick Tips and Tricks for assistance.
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Cookies Check |
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If this check fails, please refer to our
Browser Quick Tips and Tricks for assistance.
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Popup Window Check |
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If this check fails, please refer to our
Browser Quick Tips and Tricks for assistance.
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Port 80 Check |
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This check works by trying to download an image through the specified port. Port 80 is the standard web (http) port.
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Java Check |
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If you see nothing to the left (or just a gray box) then Java functionality is not available.
WARNING: A recent advisory has indicated Java 7 update 10 and earlier versions of Java 7 contain a security vulnerability. We are recommending all users of Java 1.7 upgrade to the latest version of Java (currently 1.7.0_13). Download Java.
NOTE: Java 1.6 is not impacted by the security vulnerability.
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Some content within courses may require the installation of third party plug-ins such as Adobe Flash, Windows Media Player, RealPlayer, and many others. Please check with your instructor to see which plugins, if any, are required to view media for the course. This utility performs a "best efforts" analysis to detect the plugins enabled in your browser. It should be used to assist you in determining whether or not you may have a plugin issue.
| Plugin Checks |
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Installed |
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| Adobe Flash |
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| Adobe Shockwave |
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| Adobe Reader |
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| Apple QuickTime |
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| RealPlayer |
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| Windows Media Player |
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